العربيةBook Now Frequently asked questions
What are the check-in and check-out times?
Check-in is from 4:00 PM and check-out is by 12:00 noon, Saudi Arabia time.
How does self check-in work?
You will receive an access code before your check-in time for self check-in.
Is parking available?
Public parking is available beneath or next to the buildings at all our properties, which are on commercial streets. Spaces are not reserved for individual units and are subject to availability on arrival.
What is the cancellation and amendment policy?
You may cancel or amend your booking free of charge up to 48 hours before check-in. Cancellations within 48 hours of check-in and no-shows incur a charge equal to the first night.
Can I invite additional guests or host a party?
Only guests registered in the booking may use the unit. Parties, private events, and music or noise that disturbs neighbours are not permitted.
Are pets allowed?
Pets and other animals are not permitted in the units.
What should I do before checking out?
Please check out on time, take care of the unit and its contents, and collect all your personal belongings. The host is not responsible for lost or forgotten items after departure.